FAN CODE OF CONDUCT
The Chiefs are committed to creating a safe, comfortable and enjoyable experience for their fans, both inside Arrowhead Stadium and throughout our parking areas. When attending an event at Arrowhead Stadium, all fans should be aware of and comply with the Fan Code of Conduct.
Stadium and parking lot staff will promptly intervene to support an environment where all event patrons can enjoy the event. Guests attending events are required to refrain from the following behaviors:
- Behavior that is unruly, disruptive or illegal in nature.
- Intoxication or other signs of alcohol or substance impairment.
- Foul or abusive language or obscene gestures.
- Interference with the progress of the event, going onto the field or throwing objects onto the field.
- Failing to follow instructions of stadium personnel.
- Verbal or physical harassment of other guests.
- Smoking, except in designated areas.
- Obscene or indecent clothing or signs.
- Behavior that detracts from the day-of-event enjoyment of fellow guests.
- Attempting to sit in a location other than the guest’s ticketed seat.
- Conduct that endangers spectators or participants.
- Selling items or tickets in-stadium or within the Truman Sports Complex.
Event patrons are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets. Please respect the rights of others. We thank you for adhering to the provisions of the Fan Code of Conduct.
If you have any questions or need assistance, please contact Fan Experience on gameday beginning 4 hours prior to kickoff via one of the following mediums:
- Phone: 816.920.4237
- Email: email@example.com
- Fans First Booth (Lower & Upper Levels) or Concierge Desk (Scout Investments Club Level)
- Text: “CHIEFS”YOUR LOCATION AND ISSUES to 69050. Standard SMS rates apply.
Fan Experience is reachable on non-gamedays during normal business hours which are Monday through Friday from 8:30 a.m. to 5:00 p.m.
If you see something suspicious in or around Arrowhead Stadium, inform the nearest police office or security representative. If you would like to remain anonymous, you may text “CHIEFS”YOUR LOCATION AND ISSUES to 69050. Standard SMS rates apply. Fans can text three hours prior to the start of the event, during the event and 30 minutes post event.
PARKING CODE OF CONDUCT
To provide visitors the safest and most enjoyable tailgating experience at Arrowhead Stadium, we ask that all guests make themselves aware of the following parking lot code of conduct. Below is a partial listing of Arrowhead’s parking regulations:
- Guests must follow the directions given by the Kansas City Chiefs staff and parking attendants.
- Dispose of coals in designated bins. Parking spaces may not be used for tailgate equipment alone. Click here to view an example of approved tailgating.
- Maintaining an aisle that is clear of tailgate equipment in order to accommodate emergency vehicles is imperative for maintaining a safe environment. To assist with this effort, your total tailgate (including guests) is limited to eight (8) feet behind each parking space. Click here to view an example of approved tailgating.
- One parking space per vehicle and tailgate equipment. Click here to view an example of approved tailgating.
- The parking pass allows for one space per vehicle only. One parking space per pass. If we deem your vehicle to be too large for one space, you may be directed to another parking area and/or required to purchase an Oversized vehicle pass (2 parking spaces) or Bus/RV pass(more than 2 parking spaces). A limited number of parking stalls have been established in the RV/BUS Area for these automobiles for $70 each and are available on a first come, first served basis only. Reserving spaces is not permitted.
- Guests must park within the space designated for use by the Kansas City Chiefs parking attendants. 1 vehicle = 1 space: All tailgating items must be set up behind one vehicle. Roadways and additional spaces are to remain clear for fellow guests and emergency drive aisles.
- The parking passes are limited solely to the purpose of parking a vehicle in Kansas City Chiefs controlled parking lots. Each paid pass entitles the licensee to occupy one parking space for that event only.
- Alcohol Guidelines: All Missouri alcohol consumption and distribution laws will be strictly enforced by Police and Arrowhead Stadium personnel.
- Solicitations, commercial or otherwise, including the use of branded vehicles, are prohibited without prior Arrowhead Stadium management approval.
- The sale of any food, beverage or other item in Kansas City Chiefs controlled parking lots, either prepaid or walk-up, without obtaining prior written approval of stadium management is prohibited.
- Cooking/Use of grills: We ask that all guests safely set-up, operate and extinguish all cooking and grilling materials. Please extinguish and dispose of all cooking and grilling materials. Hot coals are to be disposed of in hot coal containers which are located at the perimeter of parking lots.
- Glass is prohibited in all Kansas City Chiefs controlled parking lots.
- Saving parking spaces for any reason is strictly prohibited.
- Vehicles, tents or other coverings, tables, chairs, grills, coolers and games are not to be placed in the drive aisles or in unoccupied parking spaces.
- RV’s / Large Vehicles/Buses: Will not be permitted to park anywhere else except the Northside of Dubiner Circle.
- No overnight parking for any vehicles including RV’s/Buses.
- No early admittance for RV’s/Buses.
- Tow behind trailers are permitted in Kansas City Chiefs controlled parking lots. Please note that guests will be required to pay additional parking fees for the tow behind vehicle and park in designated area.
- If we deem a vehicle to be too large for one parking space in a lot, guests may be directed to another parking location and be required to pay additional fees.
- The volume of music or sound systems in the parking lot should be kept at a level in which it does not interfere with the enjoyment of fellow guests. It is at the discretion of Kansas City Chiefs staff and parking personnel to handle the situation appropriately if they feel the volume is too high.
- Our number one priority is the safety of our guests. The parking code of conduct was created to provide a safe environment for all Arrowhead Stadium guests.
Failure to abide by these rules and regulations provided by the Kansas City Chiefs will result in the immediate revocation of the parking permit (parking pass/paid parking), removal from the property, potential for the owner’s vehicle to be towed at the owner’s expense and the potential loss of season ticket member privileges. Additionally, you will not be reimbursed for the cost of the parking license.
The Kansas City Chiefs are not responsible for and do not assume any liability arising from fire, theft, damage to or loss of a vehicle or any article left therein while on the stadium complex property. Parking lots close 1 hour post game.
If you have any questions or need assistance, please contact Chiefs Fan Experience at 816-920-4237 or email firstname.lastname@example.org