The Chiefs are committed to creating a safe, comfortable and enjoyable experience for their fans, both inside Arrowhead Stadium and throughout our parking areas. When attending an event at Arrowhead Stadium, all fans should be aware of and comply with the Fan Code of Conduct.
Stadium and parking lot staff will promptly intervene to support an environment where all event patrons can enjoy the event. Guests attending events are required to refrain from the following behaviors:
Event patrons are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets. Please respect the rights of others. We thank you for adhering to the provisions of the Fan Code of Conduct.
If you have any questions or need assistance, please contact Fan Experience on gameday beginning 4 hours prior to kickoff via one of the following mediums:
Fan Experience is reachable on non-gamedays during normal business hours which are Monday through Friday from 8:30 a.m. to 5:00 p.m.
If you see something suspicious in or around Arrowhead Stadium, inform the nearest police office or security representative. If you would like to remain anonymous, you may text “CHIEFS”YOUR LOCATION AND ISSUES to 69050. Standard SMS rates apply. Fans can text four hours prior to the start of the event, during the event and 30 minutes post event.