The Ticket Office is located on the northwest side of the stadium adjacent to the Founder's Plaza and Hy-Vee Gate. Tickets may be purchased for all Arrowhead events at the Ticket Office with cash and the following credit cards: MasterCard, American Express, Visa, and Discover.
To contact the Ticket Office, please use the following:
Kansas City Chiefs Ticket Office
One Arrowhead Drive
Kansas City, MO 64129
Ticket Office hours are:
Monday through Friday from 8:30 a.m. to 5:00 p.m.
Saturdays prior to Sunday home games from 9:00 a.m. to 1:00 p.m.
*The walk-up ticket window hours are limited and subject to change, to confirm availability, please call 816-920-9400 in advance.
*Ticket office hours are subject to change. To confirm if the ticket office is open, you can always call 816-920-9400 in advance.
Will Call is located at the main ticket office located on the northwest side of the stadium adjacent to the Founders Plaza and Hy-Vee Gate. All tickets can be accessed electronically via the Chiefs mobile app or at www.mychiefsaccount.com. For additional instructions on accessing your tickets online, click here.
Season Ticket Transfers
Season Ticket Members can transfer season tickets January 1 – May 15th subject to a $250 transfer fee. Please contact the Chiefs Ticket Office at firstname.lastname@example.org for information on transferring your season tickets.
Dropping off physical tickets for pickup at Will Call:
Premium ticket holders (Suites, Club seats, Penthouse) may drop off physical tickets for Will Call at the Tower Gate on the south side of the stadium or at the main Ticket Office located between the Founder's Plaza and the Hy-Vee gate on the northwest side of the stadium.
Fans with all other tickets may drop off their physical tickets for Will Call at the main Ticket Office located between the Founder's Plaza and the Hy-Vee gate on the northwest side of the stadium.
Please note that the person you designate to receive the tickets must pick them up at the same ticket location where you dropped them off.
Tickets may be picked up beginning 3 ½ hours before kickoff. Photo identification is required for pick up.