Arrowhead Academy | Kansas City Chiefs - Chiefs.com

The ticketing department is responsible for the sale and operation of the franchise's ticketing business. Positions will provide members with hands-on experience with the data, loyalty program, operational challenges, and sales and renewal strategies for all events at Arrowhead Stadium.

The opportunities within the business development function of the franchise derive from the Corporate Partnerships and Suites revenue streams and the analytics support function that is pervasive throughout this department's operation. The business development function is responsible for the relationships and partnerships with the business community who support the franchise, representing both sales and service/activation functions.

The marketing function operates within and among all of the departments involved in the Arrowhead Academy curriculum. It exists to transact sales through an integrated, data-driven digital marketing strategy and to protect and establish strategies to evolve the franchise's brand through campaigns, promotions, and activations throughout the calendar year.

The community outreach department executes and activates the brand promise of the franchise throughout Chiefs Kingdom through current player outreach, alumni events, and fan development strategies. The programming associated with this department is critical to the historic franchise ownership's investment in the communities included within Chiefs Kingdom, highlighting the Hunt Family's commitment to giving back to the communities to support the franchise.

The content team is responsible for the creation, distribution, and measurement of franchise-owned and controlled content. The content that is produced spans long-form and short-form material and is distributed through a myriad of social and digital mediums. The Game Entertainment function is also included in this department.

Arrowhead events is the non-football generating arm of the Chiefs. Responsible for bringing content to GEHA Field at Arrowhead Stadium 365 days a year this group delivers events from large scale full venue such as concerts, motorsports, and college football to private and intimate events including fundraising banquets, conferences, and speakers. Positions will support the efforts to procure, plan, and execute a variety of events.

The fan experience function is focused on the customer experience and season ticket member retention. In their capacity of the customer experience, the team is tasked with building, maintaining and the quality control of "Championship Service", the service experience fans encounter at Arrowhead Stadium. In their duties associated with STM retention they deliver on a 365 day platform focused on relationship development and driving value to Chiefs STM's.

Event Operations is the hub through which all Chiefs home games and major events are planned and executed. This team is accountable to event planning and logistics, parking, guest services, and concessions. Positions will support administration and planning and lead the execution of some initiatives in the department.

The Stadium Operations and Facilities department is comprised of Stadium Services (carpentry, mechanical, paint, signs, janitorial), Stadium Systems (HVAC, electrical, plumbing), and Grounds Maintenance (grounds keeping of the stadium playing field, practice fields, training camp fields, as well as the grounds around Arrowhead Stadium and the Training Complex). The men and women who comprise this team support the overall maintenance and appearance of GEHA Field at Arrowhead Stadium and the University of Kansas Health System Training Complex, as well as work with all other departments to support their functionality and initiatives for the Kansas City Chiefs.