Fan Experience | Customer Service | Kansas City Chiefs - Chiefs.com

Everything you need to know before you head to GEHA Field at Arrowhead Stadium for event day

Visit a Fans First Booth

Field Level: Sections 106, 114, 124, 131 or Hall of Honor

CommunityAmerica Club Level: Any Concierge Desk

Upper Level: Sections 307, 317, 318, 330, 338, 341 or Ford Fan Zone

Find out how to watch and listen

The Chiefs Mobile App keeps you connected to Chiefs Kingdom 365 days a year with team news, updated rosters, stats, and injury reports. Enhance your game day experience with mobile ticketing, 3D stadium maps, concessions menus and more.

Questions?

Email: info@igotitapp.com

Call: (973) 679-0249

Questions?

Email: Tours@chiefs.com

Connect your kids with the Chiefs year-round!

Chiefs Kingdom has no borders, and no Chiefs fan should have to celebrate gameday alone. Chiefs Kingdom Worldwide exists to connect the Kingdom, no matter where you are. Help keep the Kingdom close by sharing your information and location below to get connected!

All donation requests must be submitted via the online donation form and must be received at least six weeks in advance of the charitable event date. The Kansas City Chiefs are asked to support thousands of worthwhile causes and events each year. We make every effort to accommodate as many requests as possible within the states of Kansas and Missouri.

The Kansas City Chiefs appreciate the unwavering support from fans all over the world. Due to the overwhelming amount of inquiries, we are unfortunately unable to facilitate player appearance requests.

Military flags are flown outside of GEHA Field at Arrowhead Stadium for servicemen and women of the armed forces on non-game days in recognition of their service.

Our Fan Experience team is happy to help.

Hours: 8:30 AM-5:00 PM, Monday through Friday
9:00 AM-1:00 PM, Saturdays before a home game
4 hours prior to kickoff through 1-hour post-game during home games
Email: Fanexperience@chiefs.com
Call: 816-920-4237