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Fan Experience | Customer Service | Kansas City Chiefs - Chiefs.com

Event Day Resources

Know Before You Go

Know Before You Go

Everything you need to know before you head to GEHA Field at Arrowhead Stadium for event day

Need Help on Event Day?

Need Help on Event Day?

Visit a Fans First Booth

Field Level: Sections 106, 114, 124, 131 or Hall of Honor

CommunityAmerica Club Level: Any Concierge Desk

Upper Level: Sections 307, 317, 318, 330, 338, 341 or Ford Fan Zone

Not Attending The Game?

Not Attending The Game?

Find out how to watch and listen

Fan Code of Conduct

Fan Code of Conduct

The Kansas City Chiefs are committed to creating a safe, comfortable, and enjoyable experience for their fans, both inside GEHA Field at Arrowhead Stadium and throughout the Truman Sports Complex (including all parking areas).

Arrowhead Events Schedule

Arrowhead Events Schedule

GEHA Field at Arrowhead Stadium hosts a variety of large-scale events including concerts, motorsports, soccer matches, and much more.

Fan Resources

Chiefs Bids

Chiefs Bids

Questions?

Email: info@igotitapp.com

Call: (973) 679-0249

Stadium Tours

Stadium Tours

Questions?

Email: Tours@chiefs.com

Stadium Pro Shop

In-Season Store Hours: 10 AM - 6 PM, Monday-Saturday

Off-Season Store Hours: 10 AM - 4 PM, Tuesday-Saturday

Call: 816-920-8223

Visit: Shop.Chiefs.com

Questions on online orders, email customerfirst@fanatics.com or call 855-217-9898.

Chiefs Kingdom Kids

Chiefs Kingdom Kids

Connect your kids with the Chiefs year-round!

Get Your Pet in the Pack!

Get Your Pet in the Pack!

The Kingdom Pet Pack is here! Your pets are as much a part of Chiefs Kingdom as you are, and it's about time they got the recognition they deserve.

Connecting the Kingdom

Connecting the Kingdom

Chiefs Kingdom has no borders, and no Chiefs fan should have to celebrate gameday alone. Chiefs Kingdom Worldwide exists to connect the Kingdom, no matter where you are. Help keep the Kingdom close by sharing your information and location below to get connected!

Fan Recognition

Lamar Hunt Legacy Seat

Lamar Hunt Legacy Seat

Nominate an individual that embodies the spirit of Lamar Hunt and upholds the pillars of our mission: Win with Character, Honor Tradition, Inspire our Fans, and Unite our Community.

Donation Requests

All donation requests must be submitted via the online donation form and must be received at least six weeks in advance of the charitable event date.

Player Appearances

The Kansas City Chiefs are unable to facilitate player appearance requests.

Military Flag Requests

Military flags are flown outside of GEHA Field at Arrowhead Stadium for servicemen and women of the armed forces on non-game days in recognition of their service.

Certificates for Members of Chiefs Kingdom

Thinking of You

Thinking of You

In Memoriam

In Memoriam

Happy Birthday

Happy Birthday

Military Appreciation

Military Appreciation

Questions Not Answered?

Our Fan Experience team is happy to help.

Hours: 8:30 AM-5:00 PM, Monday through Friday
9:00 AM-1:00 PM, Saturdays before a home game
4 hours prior to kickoff through 1-hour post-game during home games
Email: Fanexperience@chiefs.com
Call: 816-920-4237