The Fan Experience Department is available throughout the year and on gameday to provide assistance to all fans. Please reach out to us and let us know how we can help.
Our office hours are Monday through Friday 8:30 am to 5:00 pm and Saturday’s prior to Sunday home games, 9:00 am to 1:00 pm.
Kansas City Chiefs
The University of Kansas Health System Training Complex
One Arrowhead Drive
Kansas City, MO 64129
New Season or Single Game Tickets:
HAVE A REPRESENTATIVE CONTACT YOU
Phone lines open 4 hours prior to kickoff through 1-hour post-game
TEXT "CHIEFS" |space| YOUR LOCATION AND ISSUE to 69050
Standard SMS rates apply. Guests can text 4 hours prior to kickoff, during the game and up to 1-hour post-game from any cell phone.
Guests may tweet for assistance 4 hours prior to kickoff through 1-hour post-game.
VISIT A FANS FIRST BOOTH
Scout Investments Club Level: Any Concierge Desk
Field Level: Sections 106, 114, 124 or 131
Upper Level: Sections 307, 317, 318, 330, 338, 341 or the Ford Fan Zone
VIEW THE FAN CODE OF CONDUCT