STM Renewal Tips

TIP #1

When selecting the payment option, keep in mind that the first payment will be automatically drafted the day that you sign up. For example, if you sign up for EZ Pay 5 on January 29th, your first payment will be drafted on January 29th.

Your payments will be drafted on the following dates:

Table inside Article
1 February 18th Date of EZ Pay sign up
2 March 16th March 16th
3 April 15th April 15th
4 May 15th May 15th
5 June 15th June 15th

TIP #2

If your credit card/debit card expiration date is before June 2020, you will be unable to set up your payment via the online account manager. Please select a card with an expiration deadline after June 2020 or call the Ticket Office at 816-920-9400 for assistance.

TIP #3

By renewing your season tickets, you will be automatically signed up for the Seat Upgrade Program. As a Season Ticket Member benefit, the annual Seat Upgrade Program gives you the opportunity to upgrade your seating location(s) and/or add season tickets (subject to availability). You will be notified of your Seat Upgrade Appointment via email in mid-late February. If you have not received notification by March 3rd please contact the Ticket Office at 816-920-9400 or

TIP #4

Renewal time is the perfect time to add parking. Spread your season parking costs amongst five payments by adding parking when sign up for the EZ Pay 5. To add parking during the renewal process, select Red Parking when prompted. Season Parking allows for an expedited entry into the parking lots and earns you Chiefs Kingdom Rewards Points.

TIP #5

Do not forget that Jackson County residents are eligible for a $44.90 discount on a Full Season Parking pass. To redeem the discount, the address on your account must be located within Jackson County and you are required to submit proof of Jackson County property ownership (one form of identification which includes a photo of the account holder and a current personal Jackson County, Missouri property tax receipt) with payment to the Chiefs Ticket Office by no later than the initial payment deadline of February 18, 2020.

TIP #6

Submit transfer forms prior to the first payment. In the event that you wish to transfer your seats, we recommend you do so before the first payment is made. Please note a $250 administrative fee is charged per account. To submit a transfer request please email send the completed form to:

Kansas City Chiefs
University of Kansas Health System Training Complex
Attention: Ticket Office – Transfer
One Arrowhead Drive
Kansas City, Missouri 64129

*CommunityAmerica Club Level Season Ticket Members must transfer their tickets in accordance with their contract.