Arrowhead Events Ticket Terms | Kansas City Chiefs - Chiefs.com

Arrowhead Events Ticket Terms & Conditions

(Click here to review the standard ticket terms for all Kansas City Chiefs Games GEHA Field at Arrowhead Stadium)

Arrowhead Event tickets are revocable licenses that only grant a one-time entry into Arrowhead Stadium and related stadium grounds (including, without limitation, parking areas and entry gates) ("Stadium") and a seat, or if specified on the ticket, a standing location, for the specified game ("Event") with no right of re-entry. The person seeking entry pursuant to such license, and any accompanying minors ("Holder"), agrees that such license is subject to these terms ("Terms") and by purchase, acceptance and/or use of such license, Holder is deemed to have read the Terms and has agreed to be bound by them. Failure to comply with the Terms shall result in forfeiture of the license and all rights arising under it without refund and entitle Arrowhead Events, LLC and/or the Kansas City Chiefs Football Club, Inc. ("Club") and/or, if applicable, the Stadium (individually or collectively, "Management") to pursue all legal remedies available. Admission may be refused or revoked and Holder may be ejected in Management's sole discretion. Management reserves the right to revoke or restrict ticket purchase and/or ticket acceptance for any reason in Management's sole discretion.

ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if admission is refused or revoked, Stadium capacity limitations result in ticket cancellation, or the Event is canceled and not rescheduled for any reason, or for any breach of the Terms, is a refund of up to the ticket price set by Management ("Face Value"). IN NO EVENT SHALL HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF FACE VALUE FOR THE TICKET. ANY DISPUTE, CLAIM, OR CAUSE OF ACTION IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION IN KANSAS CITY, MISSOURI ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. HOLDER AND MANAGEMENT AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS. HOLDER UNDERSTANDS, ACKNOWLEDGES AND AGREES THAT THEY ARE WAIVING THEIR RIGHT TO A COURT OR JURY TRIAL AND ANY RIGHT TO LITIGATE OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. ANY ARBITRATION AWARD SHALL BE LIMITED TO ACTUAL DAMAGES AND ATTORNEYS' FEES. JURISDICTION FOR ANY APPEAL OF AN ARBITRATION AWARE IS APPROPRIATE ONLY IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI. HOLDER AGREES AND ACKNOWLEDGES THAT ANY DISPUTE, INCLUDING THE FACT AND OUTCOME OF ARBITRATION, IS STRICTLY CONFIDENTIAL. HOLDER UNDERSTANDS THAT THIS CONTRACT CONTAINS A BINDING ARBITRATION CLAUSE THAT MANAGEMENT OR HOLDER MAY ENFORCE. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. HOLDER ACKNOWLEDGES AND AGREES THAT MANAGEMENT WOULD NOT ADMIT HOLDER INTO THE STADIUM ABSENT HOLDER'S AGREEMENT TO ARBITRATE AND WAIVER OF HOLDER'S RIGHT TO A TRIAL BY JURY. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.

The Event date and time (and gate opening) are subject to change at Management's sole discretion, and no such change shall entitle Holder to a refund or other remedy if Holder cannot attend or for any other reason. Holder may be relocated in Management's sole discretion, and no such relocation shall entitle Holder to a refund or other remedy if Holder is relocated to a seat of comparable Face Value.

Holder must comply with all Event policies including without limitation policies addressing security and fan conduct, health and safety, and bags, including, but not limited to those linked to below. Holder and Holder's belongings may be searched or assessed. Prohibited items may be confiscated and Holder's admission/or Holder may be denied or revoked at Management's sole discretion. Holder consents to such searches and assessments and waives all related claims. If Holder does not consent, Holder acknowledges Management has the right to deny or revoke Holder's admission without refund. Management reserves the right to deny or revoke the admission of any person who it determines, in its sole discretion, poses a risk to the health or safety of other attendees or whose conduct violates these Terms, any Event policies, or is otherwise disorderly (or complicit therein) without refund.

Fan Code of Conduct

Prohibited Items

WiFi Policy

Privacy Policy

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, "Descriptive Data") for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events ("Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events ("Livestreams"). Notwithstanding the foregoing, Holder agrees that by causing their ticket to be scanned upon entry to the Event, Holder shall be deemed to have signed the ticket and granted Arrowhead Events, LLC and/or the Club an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Holder grants irrevocable permission to Arrowhead Events, LLC and/or the Club, and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute and/or modify Holder's image, likeness, voice, actions and statements in any medium including, without limitation, audio, video, or images of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.

HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS incident to the Event and related events, including the risk of personal injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses, or the causes thereof, or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards and dangers. NOVEL CORONAVIRUS SARS-COV-2 (TOGETHER WITH ANY VARIATION THEREOF, "COVID-19") IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. THE CDC ADVISES THAT SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PLACE WHERE PEOPLE ARE PRESENT. BY ENTERING THE STADIUM AND STADIUM GROUNDS, HOLDER VOLUNTARILY ASSUMES ALL RISKS RELATED TO EXPOSURE TO COVID-19.

On behalf of Holder and Holder's Related Persons, HOLDER RELEASES AND COVENANTS NOT TO SUE EACH OF THE RELEASED PARTIES WITH RESPECT TO ANY AND ALL CLAIMS THAT HOLDER OR ANY OF HOLDER'S RELATED PERSONS MAY HAVE OR HEREAFTER ACCRUE, AGAINST ANY OF THE RELEASED PARTIES, that relate to any of the risks, hazards and dangers described above, including without limitation any and all claims that arise out of or relate in any way to Holder's (i) exposure to COVID-19; (ii) entry into, or presence within or around, the Event (including all risks related thereto, including without limitation in parking areas or entry gates) or compliance with any rules, regulations or protocols applicable to the Event; or (iii) interaction with any personnel of any of the Released Parties at the Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise. Further, Holder shall defend, indemnify and hold harmless the Released Parties from and against all Claims to the extent attributable to Holder's negligence, fault or misconduct while in or around the Stadium or its environs.  As used herein:

·  "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder's or their behalf.

·  "Released Parties" means: (i) Kansas City Chiefs Football Club, Inc., Arrowhead Events, LLC, Chiefs Ambassador Charitable Foundation, NFL Ventures, Inc., NFL Ventures, L.P., NFL and its member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and their employees) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of Stadium; (iii) all third parties performing services at the Stadium; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, subcontractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.

Holder agrees, on behalf of Holder and on behalf of any other person for whom Holder is obtaining this ticket, that Holder will not attend the Event if, under the CDC's guidelines in effect at the time of the Event, it is recommended that, as of the date of the Event, Holder stays at home, quarantines and/or isolates (e.g., as a result of Holder testing positive, developing symptoms, or having a direct exposure to someone who has tested positive for COVID-19). For reference, the CDC's current recommendations are available here:

Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor them. Tickets may not be used for, or in connection with, any form of commercial purposes including, without limitation, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming, without the express written consent of Arrowhead Events, LLC and/or the Club. Use of tickets in violation of law is strictly prohibited and will result in seizure, revocation and/or forfeiture of the license without refund. Event tickets are subject to sales tax, unless exempt by operation of law.

All applicable federal, state, and local laws shall apply and will be strictly enforced by police and/or Arrowhead Events, LLC and/or the Club. Holder shall obey all instructions, directions and requests of Arrowhead Events, LLC and/or the Club's staff, all Stadium signage, and all of Management's rules and regulations.

Within the Stadium or its environs, Holder may not wear any attire or bring with them any objects that, Management may determine in its sole discretion: (i) are or could be viewed as obscene, vulgar, or offensive; (ii) have the potential to be defamatory or derogatory to others; or (iii) could potentially obstruct the view or experience of other ticket holders, such as large or tall hats, costumes, or other props (collectively, "Prohibited Materials"). Holder acknowledges and agrees that Management may require Holder to remove any Prohibited Materials and if Holder refuses, Management will deny admission to Holder or eject Holder without refund.

Use, operation, deployment, or monitoring of any aerial vehicle, including but not limited to any fixed wing, rotoaircraft, drone, rocket, powered balloons, ultralights, or model aircraft, regardless of whether controlled by line of sight, radio frequency, tethers, or any other means, is prohibited at any time at or near the Stadium or its environs. Violators may be subject to prosecution and fines for violations of Federal Aviation Administration regulated airspace restrictions and violations of other applicable law. Any recording, photograph, video, or other content related to an event at the Stadium obtained through the use of such aerial vehicles is prohibited and is subject to confiscation.

Holder agrees that Arrowhead Events, LLC and/or the Club or a third party on behalf of Arrowhead Events, LLC and/or the Club may send you text (SMS) messages relating to the Event to Holder's phone number provided to Arrowhead Events, LLC and/or the Club, including through the use of automated dialer technology. To opt out, Holder must either (i) email fanexperience@chiefs.com with subject line "Text Message Opt Out" and include the phone number within the body of the email; or (ii) comply with any opt-out instructions provided to Holder from or on behalf of Arrowhead Events, LLC and/or the Club via text message from time to time.

If any provision of this revocable license is determined to be invalid, illegal, or unenforceable, it shall be deemed severed and not affect the enforceability of any other provisions, which shall be enforced as if the revocable license did not contain the invalid, illegal, or unenforceable provision. The failure by Management to enforce any one or more terms of these Terms, or any policies or regulations of Management's, shall not serve as a waiver with respect to any such terms, conditions, policies or regulations for any future cases or other Events. Nothing contained herein shall be construed to create any duty or obligation of Management to create, enforce, guarantee, or monitor any regulations, policies, procedures, or situations related to the Event or Holder's use of its ticket at the Stadium

These Terms shall be governed exclusively by the provisions hereof and by the laws of the state of Missouri and is intended to be as broad and inclusive as permitted by such laws, without giving effect to any choice of laws or conflict of law rules (whether of Missouri or any other jurisdiction) which would limit the application of the laws or of the jurisdiction of the laws of the state of Missouri.

THE HOLDER ACKNOWLEDGES THAT THE HOLDER HAS READ AND UNDERSTOOD ALL OF THE TERMS OF THESE TERMS AND CONDITIONS AND THAT THE HOLDER IS VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE MANAGEMENT PARTIES.