Chiefs Ticket Terms & Conditions | Kansas City Chiefs - Chiefs.com

(Click here to review the standard ticket terms for all non-NFL Events at Arrowhead Stadium)

This ticket is a revocable license that only grants a one-time entry into Arrowhead Stadium ("Stadium") and a spectator seat, or if specified on the ticket, a standing location, with no right of re-entry, for the specified Kansas City Chiefs game (the "Event"). The person seeking entry pursuant to this license, and any accompanying minors (collectively, the "Holder"), agrees that this ticket license is subject to these terms and conditions ("Terms") and by acceptance or use or both of this ticket for the Event, Holder is deemed to have read the Terms and agreed to be bound by them. Failure to comply with any of these Terms shall result in forfeiture of this license and all rights arising hereunder without refund, and shall entitle the National Football League ("NFL") and/or the Kansas City Chiefs Football Club, Inc. ("Club") (individually or collectively, "Management") to pursue all remedies available by law.

ALL TICKET SALES ARE FINAL. THERE WILL BE NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if the Event is cancelled and not replayed for any reason, is a refund of up to the face value of the ticket (the "Face Value"). Further, Management's liability for any breach of any term of this ticket shall not exceed the Face Value. IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF THE FACE VALUE FOR THE TICKET.

Management may refuse admission to or eject Holder in Management's sole discretion. If Management refuses admission to or ejects Holder because Holder's conduct, in Management's sole discretion, violates these Terms, any applicable code of conduct, or is otherwise disorderly (or complicit in such conduct), Holder will not be entitled to any refund or remedy. Management may make modifications to any such code of conduct at any time and on one or more occasions.

THE DATE AND TIME OF THE EVENT (AND THE OPENING OF THE GATES) ARE SUBJECT TO CHANGE BY MANAGEMENT IN THEIR SOLE DISCRETION OR AS A RESULT OF EVENTS BEYOND THEIR CONTROL, AND NO SUCH CHANGE SHALL ENTITLE HOLDER TO A REFUND OR OTHER REMEDY IF HOLDER CANNOT ATTEND OR FOR ANY OTHER REASON. Holder may be relocated to an alternative seat in the sole discretion of the Club, and no such relocation shall entitle Holder to a refund or any other remedy if Holder is relocated to a seat of reasonably comparable face value.

Consent to Receive Text Messages. *Holder agrees that Club or a third party on behalf of Club may send you text (SMS) messages relating to the Event to Holder's phone number provided to Club, including through the use of automated dialer technology. To opt out, Holder must either (i) email fanexperience@chiefs.com *with subject line "Text Message Opt Out" and include the phone number within the body of the email; or (ii) comply with any opt-out instructions provided to Holder from or on behalf of Club via text message from time to time.

Holder must comply with the Club's and the Stadium's security policies, including Management's Prohibited/Permitted Items (https://www.chiefs.com/stadium/prohibitedpermitteditems), the Club's Fan Code of Conduct (www.chiefs.com/stadium/fancodeofconduct), and any health and safety policies, assessments, or requirements which may be instituted by the Club from time to time. Holder and Holder's belongings may be searched or assessed prior to or upon entry to the Stadium or at any time thereafter. Prohibited items may be confiscated and/or Holder may be denied admission or have his or her admission revoked at any time while at the Stadium, its environs, and/or at other security checkpoints at the sole discretion of Management. Holder hereby consents to such searches and assessments and waives all claims relating to them. If Holder does not permit such searches or assessments, Holder acknowledges that Management has the right to deny entry or to eject Holder from the Event without refund. Management reserves the right to deny admission to or eject any person who Management determines, in its sole discretion, poses a risk to the health and safety of other attendees and/or whose conduct violates these Terms or any Management policies or codes, or is otherwise disorderly (or complicit in such conduct), without refund.

Holder acknowledges the following: (1) there are communicable diseases, viruses, bacteria, and illnesses including COVID-19 (collectively, "Diseases") present in the Kansas City community; (2) Holder may be exposed to Diseases at, near and around the Stadium and its environs; (3) Management cannot and does not claim to protect Holder from exposure to or transmission of a Disease; (4) Holder is not carrying or infected with a Disease or has no symptoms consistent with any such Disease; (5) Management may require the Holder to wear a CDC-compliant protective mask (or take other action that Management deems reasonably appropriate to help slow or stop the spread of Disease and/or that is recommended or required by any governing body or organization) while at the Stadium and its environs; and (6) adequate social distancing may not be possible inside the Stadium and its environs and, while Management has attempted to create space between those who may be in attendance or working at Events conducted at the Stadium, Management cannot guarantee a social distance of six feet (or any other social distance amount that may be recommended from time to time), including, without limitation, at and near the Stadium entrances, in the Stadium concourses and within the Stadium seating sections.

HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS relating to the Event, the Stadium, or the Stadium's environs, including the risk of personal injury (including death), sickness, including the risk of exposure to Diseases or the causes thereof, or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused, whether arising out of the negligence of the Management Parties (defined below) or otherwise, and Holder hereby waives all claims and potential claims relating to such risks, hazards and dangers. Holder covenants not to bring any such claims against the Management Parties. Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor such tickets. Further, this ticket may not be used for, or in connection with, any form of commercial or trade purposes including, but not limited to, any advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the Club and the NFL. Use of this ticket in violation of any law is strictly prohibited.

On behalf of Holder and Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein) and other persons acting or purporting to act on Holder's or their behalf, Holder hereby releases, waives, and discharges Management, NFL Ventures, Inc., NFL Ventures, L.P., the NFL's other professional member clubs, the direct and indirect owners, lessees and sublessees of the Stadium, and related Stadium grounds (including parking areas and entry gates), and all of their past, present and future predecessors, successors, assigns, affiliates, related entities, and all of their direct and indirect owners, shareholders, officers, directors, trustees, elected officials, employees, volunteers, agents, consultants, contractors, representatives, sponsors, insurers, partners, members, and managers (collectively, the "Management Parties") from any claims (whether alleged, adjudicated or otherwise and including third party claims and claims between the parties), losses, damages, liabilities, deficiencies, actions, judgments, costs, and expenses of whatever kind (including attorneys' fees), now known or hereafter known, whether arising, directly or indirectly, out of the action, inaction, or negligence of the Management Parties or any other third-party or otherwise , including, but not limited to, (1) Holder's exposure to or transmission of any Disease, (2) Holder's entry into, or presence within or around, the Event (including all risks related thereto, and including without limitation in parking areas or entry gates) or compliance with any protocols applicable to the Event, or (3) any interaction between Holder and any personnel of any of the Management Parties present at the Event (collectively, "Claims"). Holder covenants not to bring any such Claims against the Management Parties.

Holder shall defend, indemnify and hold harmless the Management Parties from and against all Claims to the extent attributable to Holder's negligence, fault or misconduct while in or around the Stadium or its environs.

Holder agrees that neither Holder, nor anyone in Holder's party, will attend any Event if any one or more of the following is true on the day of such Event:

(1) Holder is knowingly carrying or infected with a Disease;

(2) Holder has symptoms consistent with any such Disease including any one or more of the following: cough, shortness of breath, fever, chills, muscle pain, headache, sore throat, new loss of taste, and new loss of smell.;

(3) Within the prior 14 days, Holder has (or any person in Holder's party or with whom Holder has had contact with) tested positive for, or been exposed to someone who has tested positive for, COVID-19;

(4) Within the prior 48 hours, Holder has (or any person in Holder's party or with whom Holder has had contact with) experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain, headache, sore throat, new loss of taste or smell, or any other symptoms associated with COVID-19 identified by the United States Centers for Disease Control and Prevention); and

(5) Within the prior 14 days, Holder has (or any person in Holder's party or with whom Holder has had contact with) travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

To help maintain social distancing guidelines (while subject to Holder's acknowledgement herein that there is no guarantee of adequate social distancing), Holder agrees that Holder will not sell, transfer or otherwise provide any of Holder's Event tickets to anyone other than family with whom Holder has been sheltering (or other trusted acquaintances), unless Holder is selling, transferring or otherwise providing all such tickets (i.e., Holder's full pod of tickets) to one party.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, the "Descriptive Data") for any commercial or non-personal, purpose; (2) any photographs, images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events (the "Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events (the "Livestreams"). Notwithstanding the foregoing, Holder agrees that by causing this ticket to be scanned upon entry to the Stadium, Holder shall be deemed to have signed this ticket and granted the NFL an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works, the Livestreams, and, to the extent permitted by law, the Descriptive Data. Holder also grants irrevocable permission to the NFL, the Club and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute, edit, modify and/or alter Holder's image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, transmission, publication or reproduction of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.

Within the Stadium or its environs, Holder may not wear any attire or bring with them any objects that, Management may determine in its sole discretion: (i) are or could be viewed as obscene, vulgar, or offensive; (ii) have the potential to be defamatory or derogatory to others; or (iii) could potentially obstruct the view or experience of other ticket holders, such as large or tall hats, costumes, or other props (collectively, "Prohibited Materials"). Holder acknowledges and agrees that Management may require Holder to remove any Prohibited Materials and if Holder refuses, Management will deny admission to Holder or eject Holder without refund.

Use, operation, deployment, or monitoring of any aerial vehicle, including but not limited to any fixed wing, rotoaircraft, drone, rocket, powered balloons, ultralights, or model aircraft, regardless of whether controlled by line of sight, radio frequency, tethers, or any other means, is prohibited at any time at or near the Stadium or its environs. Violators may be subject to prosecution and fines for violations of Federal Aviation Administration regulated airspace restrictions and violations of other applicable law. Any recording, photograph, video, or other content related to an event at the Stadium obtained through the use of such aerial vehicles is prohibited and is subject to confiscation.

You may have access to the Stadium's Wi-Fi services while using the ticket. Such access and use is subject to and limited by the Stadium's Wireless Internet Terms and Conditions, which are available at: https://www.chiefs.com/stadium/wifipolicy.

All applicable federal, state, and local laws shall apply and will be strictly enforced by police and/or the Club. Holder shall obey all instructions, directions and requests of the Club's staff, all Stadium signage, and all of Management's rules and regulations. Holder should review the Club's Privacy Policy, which can be found at https://www.chiefs.com/privacypolicy/.

These Terms shall be governed exclusively by the provisions hereof and by the laws of the state of Missouri and is intended to be as broad and inclusive as permitted by such laws, without giving effect to any choice of laws or conflict of law rules (whether of Missouri or any other jurisdiction) which would limit the application of the laws or of the jurisdiction of the laws of the state of Missouri.

ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR RELATED TO THE LICENSE GRANTED BY CLUB TO HOLDER HEREUNDER, THESE TERMS, OR HOLDER'S ATTENDANCE AT AN EVENT (EACH A "DISPUTE") SHALL BE SETTLED BY ARBITRATION IN KANSAS CITY, MISSOURI ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. HOLDER HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT THAT HOLDER MAY HAVE TO A TRIAL BY JURY REGARDING ANY DISPUTE. HOLDER UNDERSTANDS THAT THIS CONTRACT CONTAINS A BINDING ARBITRATION CLAUSE THAT MANAGEMENT OR HOLDER MAY ENFORCE. HOLDER HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT THAT HOLDER MAY HAVE TO A SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES AWARD. ANY ARBITRATION AWARD SHALL BE LIMITED TO ACTUAL DAMAGES AND ATTORNEYS' FEES. HOLDER HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT THAT HOLDER MAY HAVE TO ANY FORM OF CLASS ARBITRATION. HOLDER'S DISPUTE SHALL BE RESOLVED INDIVIDUALLY AND SHALL NOT BE CONSOLIDATED WITH ANY OTHER CLAIM OF ANY OTHER PERSON OR ENTITY. HOLDER AGREES AND ACKNOWLEDGES THAT HOLDER MUST INITIATE ANY DISPUTE BY FILING A PROPER DEMAND FOR ARBITRATION WITHIN ONE YEAR OF THE DATE OF HOLDER'S RELEVANT TICKET AND THAT HOLDER CAN BRING NO DISPUTE AFTER THAT TIME. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION. JURISDICTION FOR ANY APPEAL OF AN ARBITRATION AWARD IS APPROPRIATE ONLY IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI. HOLDER AGREES AND ACKNOWLEDGES THAT ANY DISPUTE, INCLUDING THE FACT AND OUTCOME OF ARBITRATION, IS STRICTLY CONFIDENTIAL. HOLDER ALSO AGREES AND ACKNOWLEDGES THAT ANY ARBITRATOR MUST AGREE TO THE SAME STRICT CONFIDENTIALITY. HOLDER ACKNOWLEDGES AND AGREES THAT MANAGEMENT WOULD NOT ADMIT HOLDER INTO THE STADIUM ABSENT HOLDER'S AGREEMENT TO ARBITRATE AND WAIVER OF HOLDER'S RIGHT TO A TRIAL BY JURY.

These Terms, and all parts hereof, are separable, severable and divisible in all respects, and the unenforceability of any specific provision of these Terms or part hereof shall not affect the validity of any other provisions or part hereof. In the event that any provision of these Terms or part thereof is determined by a court to be unenforceable or invalid under applicable law, including, but not limited to, a determination that any provision herein is excessively broad as to time, duration, scope, activity or subject, then such court shall either reform said provision or part thereof so that it shall be enforceable to the fullest extent permitted under applicable law or construe these Terms in all respects as if said provision or part thereof had been omitted. The failure by Management to enforce any one or more terms of these Terms, or any policies or regulations of Management's, shall not serve as a waiver with respect to any such terms, conditions, policies or regulations for any future cases or other Events. Nothing contained herein shall be construed to create any duty or obligation of Management to create, enforce, guarantee, or monitor any regulations, policies, procedures, or situations related to the Event or Holder's use of its ticket at the Stadium.

Event tickets are subject to sales tax, unless exempt by operation of law.

THE HOLDER ACKNOWLEDGES THAT THE HOLDER HAS READ AND UNDERSTOOD ALL OF THE TERMS OF THESE TERMS AND CONDITIONS AND THAT THE HOLDER IS VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE MANAGEMENT PARTIES.