Arrowhead Stadium COVID-19 Guidelines - What We're Doing | Kansas City Chiefs -



Enhanced cleaning and sanitization methods

  • Arrowhead Stadium has secured Global Biorisk Advisory Council "GBAC" certification, the cleaning industry's only outbreak prevention, response and recovery accreditation for facilities.
  • This includes the cleaning and sanitization of high touch areas before and after each game and regularly throughout the game with hospital grade disinfectants.
Temp Checks

Staff health screening including temperature checks

  • All staff members who enter the building will go through a health screening, which includes a questionnaire and temperature check.

Staff – PPE, Proper Hygiene and Social Distancing

  • All staff members will be directed to wear masks throughout their shift.
  • Staff members will be directed to routinely wash their hands with soap and water as the preferred hygiene method, but when unavailable will use hand sanitizer.
  • Staff members will be directed to socially distance at all times when it is practical in connection with the conduct of their duties
Social Distanced

Creating social distance

  • Much of the gameday experience including seating, line queuing and high-traffic areas have been modified to support social distancing standards.
Sanitation Products

Making sanitization products available for guests' usage

  • Hand sanitizer will be made available at various points throughout the stadium.
Cashless Payment

Converting to cashless payment systems

  • All concessions, retail points of sale and parking tollbooths with be cashless.
  • In addition to traditional scan and chip options, all fixed points of sale will offer tap or scan payment options including Chiefs Pay, Apple, Google and Samsung pay.
  • Hawkers and vendors will be credit card only.


  • There will be a variety of limited contact and contactless concession experiences available, including "Grab N' Go's," self-checkout, order pickup, and kiosk ordering stands throughout the stadium.
  • Pre-packaged or wrapped items at all locations.
  • All beverages served with lids or caps and refills will not be offered.
  • Prepackaged condiments available at stands versus community condiment carts.
  • Re-mapped menus to maintain a higher level of menu items more closely available. Includes a reduction in menu offerings to enable speed of service and limit contact.
  • Socially distanced queuing.
  • Masks and gloves required for all staff.
  • Increased frequency and depth of sanitization protocols.
  • Hand sanitizer available at all stands.


  • Retail available in all zones
  • Enhanced social distancing efforts to reduce guest contact including:
  • Usage of every other register.
  • New store layouts.
  • Limited number of guests in the store at a given time.
  • Floor markers to keep guests distanced.
  • Hand sanitizer available at all retail locations.