PLEASE READ CAREFULLY. THESE TERMS CONTAIN ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT IMPACT YOUR LEGAL RIGHTS. PLEASE REVIEW THESE TERMS CAREFULLY FOR MORE INFORMATION.
A parking pass at the Truman Sports Complex and/or GEHA Field at Arrowhead Stadium is a revocable license (the "Pass") that only grants a one-time entry into the Truman Sports Complex and/or GEHA Field at Arrowhead Stadium, its grounds and the surrounds (including, without limitation, entry gates and land outside of the entry gates that is owned or controlled by the Kansas City Chiefs Football Club, Inc. (the "Club") and/or Arrowhead Events, LLC ("AE") or a similar related party) (the "Stadium") for a specified event on a specified date (the "Event") with no right of re-entry. The purchaser and/or bearer of the Pass to the Event, and any individual seeking entry to the Event or Stadium through the use of the Pass, including minors and all other attendees accompanying any Pass bearer (on whose behalf the purchaser and/or bearer represents they are authorized to act for purposes of agreeing to these terms ("Terms")) (each of the foregoing hereinafter a "Holder"), agrees that (i) such license is subject to these Terms , and (ii) by purchase, acceptance and/or use of such license, each Holder is deemed to have read and understood the Terms, and agreed to be bound by them. Failure to comply with the Terms may result in forfeiture of the license and all rights arising under it without refund and entitle the Club and/or, if applicable, the National Football League ("NFL") or AE or any other party with an interest in the Stadium (individually or collectively, "Management") to pursue all legal remedies available. Admission may be refused or revoked, and Holder may be ejected in Management's sole discretion. Management reserves the right to revoke or restrict Pass purchase and/or Pass acceptance for any reason with no advance notice. This includes any season ticket/Pass purchase or renewal and any single Event purchase or acceptance. Access to the Stadium is only for guests who have a valid ticket to the Event; Management reserves the right to confirm guests have valid tickets to the Event at any time and for any reason.
ALL PASS SALES ARE FINAL. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if admission is refused or revoked, Stadium capacity limitations result in Pass cancellation, or the Event is canceled and not rescheduled for any reason, or for any breach of the Terms, is a refund of up to the Pass price set by Management ("Face Value"). IN NO EVENT SHALL HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF FACE VALUE FOR THE PASS.
ANY DISPUTE, CLAIM, OR CAUSE OF ACTION IN ANY WAY RELATED TO THE PASS OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION IN KANSAS CITY, MISSOURI ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, REGARDLESS OF WHERE HOLDER RESIDES OR FROM WHERE THE PASS WITH WHICH HOLDER SEEKS ADMISSION WAS PURCHASED. HOLDER AND MANAGEMENT AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS. HOLDER UNDERSTANDS, ACKNOWLEDGES AND AGREES THAT THEY ARE WAIVING THEIR RIGHT TO A COURT OR JURY TRIAL AND ANY RIGHT TO LITIGATE OR ARBITRATE ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. ANY ARBITRATION AWARD SHALL BE LIMITED TO ACTUAL DAMAGES AND ATTORNEYS' FEES. JURISDICTION FOR ANY FILING OR APPEAL OF AN ARBITRATION AWARD IS APPROPRIATE ONLY IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MISSOURI. HOLDER AGREES AND ACKNOWLEDGES THAT ANY DISPUTE, INCLUDING THE FACT AND OUTCOME OF ARBITRATION, IS STRICTLY CONFIDENTIAL. HOLDER UNDERSTANDS THAT THIS CONTRACT CONTAINS A BINDING ARBITRATION CLAUSE THAT MANAGEMENT OR HOLDER MAY ENFORCE. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. ABSENT HIS/HER AGREEMENT TO ARBITRATE AND WAIVER OF HIS/HER RIGHT TO A TRIAL BY JURY, MANAGEMENT WOULD NOT PERMIT HOLDER TO PURCHASE A PASS OR ENTER. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.
The Event date and time (and gate opening time) are subject to change at Management's sole discretion, and no such change shall entitle Holder to a refund or other remedy at law or in equity if Holder cannot attend or for any other reason. If the Event is an NFL Event, please also be aware that there are certain games scheduled during the NFL's flexible scheduling window for which the date and time of the games may be changed from what is originally reflected on the schedule and what may appear on the Pass. For more information about NFL flexible scheduling procedures for the 2024 NFL Season, please visit https://www.nfl.com/schedules/flexible-scheduling-procedures. Holder may also be relocated or moved to a different parking lot/space in Management's sole discretion, and no such relocation shall entitle Holder to a refund or other remedy if Holder is relocated to spot or lot of comparable Face Value.
Management and the NFL each reserve the right to deny or revoke the admission of, and to ban from future Events, any person who it determines, in its sole discretion, poses a risk to the health, safety, or enjoyment of other attendees or whose conduct violates these Terms, any Event policies, or is otherwise disorderly (or complicit therein) without refund.
Unauthorized entry into restricted areas, interfering with the progress of the Event, attempting any physical contact with an Event participant, and/or any other disorderly conduct deemed dangerous, inappropriate, or in violation of the Fan Code of Conduct or any other relevant security policies is strictly prohibited. Violators may be removed from the Stadium and subject to arrest and prosecution, forfeiture of Pass privileges, and other penalties including up to a lifetime ban. Violators may also be subject to civil penalties and/or fines, as well as financial liability for any damages, costs or injuries incurred as a result of such unauthorized entry or interference. Such conduct constitutes a serious breach of safety and security protocols, and violators assume any and all risks associated therewith, including the risk of personal injury (including death), and the risk of loss or damage to personal property.
Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, "Descriptive Data") for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events ("Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events ("Livestreams"). Notwithstanding the foregoing, Holder agrees that by causing their Pass to be scanned upon entry to the Event, Holder shall be deemed to have signed the Pass and granted the Club an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Holder grants irrevocable permission to the Club, and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute and/or modify Holder's image, likeness, voice, actions and statements in any medium including, without limitation, audio, video, or images of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.
Any collection, use, and/or disclosure of Holder data in connection with Holder's use of the Pass license, attendance at the Event, or use of the websites, mobile applications, and other online or offline services of the Club, including without limitation use of the Stadium Wi-Fi network, (the "Services"), are subject to the Club Privacy (linked below), which provides greater detail on how Holder personal information may be used and how to exercise any rights Holder might have under applicable law. By using the Services, Holder acknowledges that they have read and understood the terms of the Club's Privacy Policy.
HOLDER KNOWINGLY AND VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS incident to the Event and related events, including the risk of personal injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses (including, e.g., COVID-19), or the causes thereof, or lost, stolen or damaged property, whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards and dangers.
RELEASE, WAIVER & COVENANT NOT TO SUE. On behalf of Holder and Holder's Related Persons, Holder knowingly and voluntarily releases and covenants not to sue each of the Released Parties with respect to any and all claims that Holder or any of Holder's Related Persons may have or hereafter accrue against any of the Released Parties that relate to any of the risks, hazards and dangers described above, including without limitation any and all claims that arise out of or relate in any way to Holder's or any of Holder's Related Persons' entry into, or presence within or around, the Event including without limitation in parking areas or entry gates, or associated with locations near the Stadium or field of play, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise. HOLDER UNDERSTANDS THAT HOLDER IS RELEASING AND WAIVING CERTAIN POTENTIAL RIGHTS HELD BY HOLDER AND HOLDER'S RELATED PERSONS.
As used herein:
- "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of agreeing to the Terms, including the release herein), and other persons acting or purporting to act on Holder's or their
- "Released Parties" means: (i) Kansas City Chiefs Football, , Arrowhead Events, LLC, Chiefs Ambassador Charitable Foundation, NFL Ventures, Inc., NFL Ventures, L.P., NFL and its member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, employees, contractors (and their employees) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of the Stadium; (iii) all third parties performing services at the Stadium; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, subcontractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.
Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit Passes and may refuse to honor them. Passes may not be used for, or in connection with, any form of commercial purposes including, without limitation, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming, without the express written consent of the Club and NFL. Use of Passes in violation of law is strictly prohibited and will result in seizure, revocation and/or forfeiture of the license without refund.
If any provision of this revocable license is determined to be invalid, illegal, or unenforceable, such provision shall be deemed severed and not affect the enforceability of any other provisions, which shall be enforced as if the revocable license did not contain the invalid, illegal, or unenforceable provision.
Event Passes are subject to sales tax, unless exempt by operation of law.
All applicable federal, state, and local laws shall apply and will be strictly enforced by police and/or the Club. Holder shall obey all instructions, directions and requests of the Club's staff, all Stadium signage, and all of Management's rules and regulations.
Holder agrees that Club or a third party on behalf of Club may send text (SMS) messages relating to the Event to Holder's phone number provided to Club, including through the use of automated dialer technology. To opt out, Holder must either (i) email fanexperience@chiefs.com with subject line "Text Message Opt Out" and include the phone number within the body of the email; or (ii) comply with any opt-out instructions provided to Holder from or on behalf of Club via text message from time to time.
The failure by Management to enforce any one or more terms of these Terms, or any policies or regulations of Management's, shall not serve as a waiver with respect to any such terms, conditions, policies or regulations for any future enforcement of these Terms or other Events. Nothing contained herein shall be construed to create any duty or obligation of Management to create, enforce, guarantee, or monitor any regulations, policies, procedures, or situations related to the Event or Holder's use of a Parking Pass at the Stadium.
These Terms shall be governed exclusively by the provisions hereof and by the laws of the state of Missouri and is intended to be as broad and inclusive as permitted by such laws, without giving effect to any choice of laws or conflict of law rules (whether of Missouri or any other jurisdiction) which would limit the application of the laws or of the jurisdiction of the laws of the state of Missouri.
HOLDER ACKNOWLEDGES THAT HOLDER HAS READ AND UNDERSTANDS THESE TERMS AND THAT HOLDER IS VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE MANAGEMENT PARTIES.
Holder must comply with all Event policies including, without limitation, policies addressing security and fan conduct, health and safety, and bags, including, but not limited to those linked to below. Violations of these terms may result in Holder ejection, arrest, loss of Pass license and/or a ban from future Events. Violations of these additional terms may be shared with the NFL or other related third-parties.
A to Z Guide
www.chiefs.com/stadium/atozguide
Fan Code of Conduct
www.chiefs.com/stadium/fancodeofconduct
Prohibited Items
www.chiefs.com/stadium/prohibitedpermitteditems
WiFi Policy
www.chiefs.com/stadium/wifipolicy
Privacy Policy
Bag Policy
PARKING RULES AND REGULATIONS
The Pass must be displayed at all times on Holder's vehicle windshield. Overnight parking is not permitted for any vehicles. Early admittance is not permitted for any vehicles or pedestrians without pre-authorization. Access to the Truman Sports Complex is for ticketed event guests only and the club reserves the right to confirm that guests have tickets at any time.
If Holder's Pass is designated as a Red, Gold, or Platinum Parking Pass then it is a General Parking Pass and allows Holder to self-park one vehicle in one parking space in a general lot within the Stadium. Holder must park in the location directed by Management's traffic staff (assigned lot or grass assignment is generally determined based on specific gate entry. Saving parking spaces for any reason is strictly prohibited.
If Holder purchased a Valet Parking Pass, then such Pass shall include the Valet Parking Pass Terms (outlined below).
If Holder's vehicle exceeds 16' in length and/or 8' in width, or if Management, in its sole discretion, determines that Holder's vehicle is too large for one space, or if Holder's vehicle is a Bus or RV, Holder may be directed to another parking area, and/or required to purchase an Oversized Vehicle Pass or a Bus/RV Vehicle Pass, as applicable, which are subject to additional terms (outlined below). Tow-behind trailers are permitted, but additional fees and/or alternate Oversized Vehicle or Bus/RV passes are required.
Solicitations, commercial or otherwise, including the use of branded vehicles, are prohibited without Management's prior written approval or other agreement. Sale of any food, beverage, or other item at the Stadium or its environs (including the parking areas), either prepaid or walk-up, is prohibited without Management's prior written approval or other agreement. Any audio or visual systems setup at the Stadium must be kept at a size and level that does not interfere with the enjoyment of others, as determined by Management's staff.
Holders that choose to tailgate, must comply with the Tailgating Regulations outlined below.
ACCESS INSIDE THE STADIUM PRIOR TO GATE OPENING IS NOT PERMITTED. This includes any vehicle or individual person (whether on foot or otherwise), regardless if they are a Holder. Holders may not attempt to "walk-in" or set up tailgate equipment or "save" a desired parking/tailgate spot before the gates are open.
TAILGATING REGULATIONS
PARKING SPACES IN THE PARKING LOTS MAY NOT BE USED FOR TAILGATE EQUIPMENT ALONE. Holder may only tailgate in front of or behind Holder's vehicle. Holder's vehicle, tailgating equipment and guests must not block or impede roadways, aisles or other parking spaces in order for emergency vehicles to get to areas in need. No vehicles, tents or other coverings, tables, chairs, grills, coolers or games may be placed in the drive aisles or in unoccupied parking spaces at any time.
The total area of a Holder's vehicle, tailgate (including guests) and any equipment or other items under Holder's control shall be limited to the width of Holder's designated parking space(s) and UP TO EIGHT (8) FEET BEHIND HOLDER'S PARKING SPACE, except with respect to BUS/RV the tailgate area shall be as specified by parking staff, so long as no equipment or items impede vehicle or pedestrian traffic lanes. Holder may have one canopy that must fit in front of or behind Holder's vehicle in Holder's designated parking space.
Only charcoal or L.P. gas grills are permitted at the Stadium. Wood may not be used as fuel, and wood-burning fire pits are prohibited. All grills must be supervised at all times by a responsible adult (18 years or older) and be fully extinguished before being left unattended. Each lot is equipped with a hot coal disposal bind, and all coals must be disposed in the designated containers prior to leaving a grill unattended.
All Missouri alcohol consumption and distribution laws will be strictly enforced by Police and Management personnel. Glass is prohibited in all Stadium parking lots.
The volume of music or sound systems in the parking lot should be kept at a level that does not interfere with the enjoyment of fellow guests. Management staff and parking personnel have discretion to declare volume too high and to otherwise handle the situation appropriately.
Holder may not bring to the Stadium anything that has the potential to be airborne (such as fireworks or drones) highly flammable liquids, and/or weapons of any kind.
Holder may not tailgate in the Stadium parking lot during the game.
SPECIALTY PARKING PASS TERMS
Valet Parking Passes: If Holder purchases a Valet Parking Pass (subject to limited availability), Holder must deliver Holder's vehicle to Management's designated valet drop off location within the time period specified by Management. Holder is required to collect Holder's vehicle in the time and manner specified by Management. Valet Parking is available only for vehicles that do not require the use of more than one parking space.
Management's liability for Holder's vehicle under a Valet Parking Pass is for the period commencing when the keys to the vehicle are delivered to Management and terminating at the time when the keys to the vehicle are handed back to Holder (or, if earlier, when Holder retakes possession of the vehicle) (the "Parking Period"). At all other times the vehicle shall be parked at Holder's risk.
Management's liability for any damage to Holder's vehicle, including the paintwork or bodywork, during the Parking Period is limited to damage that demonstrably occurred during the Parking Period and as a result of the gross negligence or willful act of Management. ALL CLAIMS FOR DAMAGE TO A VEHICLE OR OTHERWISE MUST BE REPORTED BY HOLDER BEFORE LEAVING THE STADIUM.
During the Parking Period, Management shall keep the vehicle in a lot of Management's choosing at the Stadium or any other location controlled by Management. Holder authorizes Management to drive the vehicle between the Stadium and such other locations as Management deems necessary. Management is not liable for any delay in making Holder's vehicle available following an Event.
Holder must produce the receipt provided by Management when reclaiming the vehicle. In the event that a receipt is lost, Management shall be entitled to require proof of Holder's identity. It is Holder's duty to ensure that the vehicle is in a proper operating condition prior to leaving the premises and entering a public road.
Oversized Parking Pass: An Oversized Parking Pass is required for all vehicles that require two "front to back" spaces. An Oversized Parking Pass allows Holder to park one vehicle in up-to two "front to back" parking spaces, as directed by Management's traffic staff. If the vehicle occupies more than two "front to back" parking spaces Holder may be required to purchase an additional Pass and/or move to a different parking location.
Bus/RV Parking Pass: A Bus/RV Parking Pass is required for all buses and RVs. A Bus/RV Parking Pass allows Holder to park one vehicle in up-to two "front to back" parking spaces in the Bus/RV lot or other designated area as directed by Management's traffic staff. If the vehicle occupies more than two "front to back" parking spaces Holder may be required to purchase an additional Pass and/or move to a different parking location.
PASSENGER DROP OFF & PICK UP TERMS
A driver of a vehicle may drop off passengers for an Event at the Missouri Welcome Center located between Gates 1 and 2 on Blue Ridge Cutoff (the "Stadium Access Point") without charge. Any driver not utilizing the Stadium Access Point that desires to drop off a passenger beyond the parking toll gates of the Stadium may enter through Gates 3, 4, 5 or 6 with a prepaid Pass or by paying the posted event parking access amount, which prepaid or paid amounts shall not be refundable. Prepaid Passes may be obtained by visiting https://am.ticketmaster.com/chiefs/parking. Passenger drop off for those drivers entering through Gates 3, 4, 5 or 6 will only be permitted in the closest lot designated by the Pass. A driver may then exit through Gate 7, following the directions and instructions of parking personnel.
For-hire transportation vehicles and transportation network vehicles operated by a driver possessing and displaying all permits or certificates required by law, who chooses not to utilize the Stadium Access Point to drop off a passenger, may drop off a passenger by entering through Gate 1 and providing a prepaid Pass or by paying the posted parking access amount, which prepaid or paid amounts shall not be refundable. Such driver shall only utilize the lane designated by parking personnel. The driver may then exit through Gate 7, following the directions and instructions of parking personnel.
Any driver of a vehicle that intends to pick up a passenger, may pick up passengers at the Stadium Access Point without charge.
At the conclusion of the Event (or after halftime), for-hire transportation vehicles and transportation network vehicles operated by a driver possessing and displaying all permits or certificates required by law, will be encouraged to pick up their passengers at the Stadium Access Point.
If you have any questions or need mobility assistance, please contact the Kansas City Chiefs Fan Experience at 816-920-4237 or email at fanexperience@chiefs.com.