FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the new policies at Chiefs Training Camp presented by Mosaic Life Care for 2021?

  • Tickets are required to attend Chiefs Training Camp presented by Mosaic Life Care. Tickets may be reserved through chiefs.com/tickets starting July 7th at 10am. See below for more information.
  • Autographs are not permitted due to NFL protocols for training camps with fans in attendance.

TICKETING

Are tickets required to attend training camp?

Yes, new for 2021, all training camp practices will be ticketed. To secure tickets, fans may visit chiefs.com/tickets starting July 7th at 10am, subject to availability. Tickets are first-come, first-served and due to the expected interest and demand, attendance at daily practice sessions will be limited to provide the best fan experience.

Is there a ticket limit?

Yes, for the Season Ticket Member Days presented by GEHA there is a four (4) ticket limit per day. Fans can reserve a maximum of ten (10) tickets for all other practice dates.

How much do tickets cost?

With the exception of paid admission dates, tickets are free. On paid admission dates, which are July 30th, July 31st and August 8th, each ticket will cost $5. Children ages 2 and younger are free.

Can I secure tickets to practice in-person?

No, all tickets must be secured via chiefs.com/tickets in advance.

How do I access my tickets?

All tickets to practice are mobile-only. Fans may access their tickets by logging into their account via the Chiefs Mobile App or at mychiefsaccount.com. Tickets will be uploaded immediately with the exception of those for paid admission dates, which will be available at least 48 hours prior to the event date. For more information on how to access mobile tickets, please visit chiefs.com/mobiletickets.

Are all practices open to the public?

Yes, all practices, with the exception of the designated Season Ticket Member Days presented by GEHA on July 28th and August 10th, are open to the public. Additionally, all practices are free with the exception of July 30th, 31st and August 8th.

I am a season ticket member; how do I get tickets to the exclusive Season Ticket Member days presented by Mosaic Life Care at Training Camp? Can I come to both dates?

Yes, July 28th and August 10th are exclusively open to season ticket members and not the general public. To secure tickets, season ticket members may visit chiefs.com/tickets starting July 7th at 10am to reserve up to four (4) tickets for either or both dates. .

When does practice start? When will the gates open to training camp?

Training camp gates will open 30 minutes prior to the posted start of practice and will close 30 minutes after practice. For a full schedule and practice start times, please click here.

Schedule Changes/Practice Cancellation:

Practices may be cancelled or moved indoors due to inclement weather. Due to space limitations, fans are not permitted to view practices that are conducted in the Indoor Practice Facility at Missouri Western State University. Tickets for practices that are cancelled or moved indoors will not be re-scheduled and if interested in still attending camp, fans are encouraged to reserve tickets for another day via chiefs.com/tickets, pending availability.

SAFETY AND SECURITY

What is the bag policy at Chiefs Training Camp presented by Mosaic Life Care?

Guests are strongly encouraged to not bring any type of bag into camp. For those that need to carry a bag, the NFL Clear Bag Policy will be in effect which permits the following types of bags into GEHA Field at Arrowhead Stadium.

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12"
  • One-gallon clear plastic freezer bags (Ziploc or similar)
  • Small clutch bags that are 4.5" x 6.5" or smaller
  • An exception will be made for medically necessary items after proper inspection.

What items are prohibited?

See below for a list of prohibited items that cannot be brought into camp:

  • Glass, metal, plastic thermos, cups, bottles or flasks
  • Coolers of any size or type.
  • Alcohol of any kind.
  • Weapons or anything that can be used as a projectile or is deemed dangerous by Security management.
  • Firearms, weapons of any type or fireworks.
  • Banners, signs or flags of that are larger than 3' x 5'.
  • Single purpose video cameras or still-photography cameras with a lens longer than 6".
  • Any animal with the exception of a service animal.
  • Boom boxes
  • Flammable liquids
  • Noisemakers including air horns, klaxon, bells, whistles, etc.
  • Laser pointers of any type, poles or rods
  • Balloons
  • Selfie sticks
  • Drones
  • Sports balls and helmets
  • Any other items deemed dangerous, unacceptable or inappropriate by MWSU or Chiefs security

Heat Awareness

Please remember that practice is outside and subject to the summer heat and humidity. Fans are encouraged to take precautions including:

  • Staying properly hydrated
  • Applying sunscreen
  • Using shade to avoid heat-related issues
  • Visiting the misting tent
  • Wearing light, loose-fitting clothing

What is the mask policy?

Masks are not required for fully vaccinated guests. While not required, masks are recommended for guests who are not fully vaccinated

Inclement Weather

In case of lightning or other severe weather, fans should seek shelter and follow the instructions of local law enforcement and university personnel.

First Aid

A First Aid tent will be on-site and will be staffed by Mosaic Life Care. This tent will offer free water for fans, shade and access to emergency personnel if needed.

Accessibility

For guests in need of mobility assistance, courtesy carts will be available throughout parking Lot H.

Smoking Policy

Smoking of any kind (including vaping) is prohibited.

Lost Children

If your child becomes separated from you, please contact the nearest staff member or go to the Chiefs Information Tent located behind the bleachers in the south endzone.

Are pets allowed?

Pets, with the exception of service animals, are not permitted.

PARKING

Where can the public park for training camp practices? 

Parking on campus will be available in Lot H. With the exception of season ticket member days, fans will be charged $5 per day to park. Parking for buses and RVs has been set aside in Lot H at a rate of $15 per vehicle. There is no free parking spaces on-campus. 

Where can I find an ADA parking space? 

ADA parking is available in Lot H. Additionally, ADA parking in front of Baker Family Fitness Center is more convenient for guests requiring a level entrance.  

Can the public tailgate in the parking lot? 

Fans are welcome to tailgate prior to practice, under the following guidelines:  

  • Only one parking space may be taken up per car 
  • Alcohol is prohibited in all MWSU parking lots 
  • All trash should be disposed of in the barrels provided

AMENITIES

Are there restrooms on site?

Yes, on-site restroom facilities and port-a-johns will be available.

Will there be concessions?

Yes, food and beverage will be available for purchase, including soft drinks and water.

Is Chiefs merchandise available for purchase at camp?

The Chiefs Team Store will be located near the entry and will sell official player jerseys, hats and more. Fans may also visit the official online pro shop at shop.chiefs.com.

Is seating provided at training camp?

Bleachers will be available on a first come, first served basis and cannot be reserved in advance. Fans are also welcome to sit on the hills located in the north and south endzones.

Where is the ADA seating at training camp?

Accessible seating is available in the south endzone of the practice field next to the concession stand.

Where is the lost and found?

Lost and found is in the Chiefs Information Tent located behind the bleachers on the south side of field.

MISCELLANEOUS

Can the public take photos or video of the players during training camp practices? 

Fans are welcome to take photos at training camp, however, no audio or video recording devices are allowed, including camcorders or cellular phones with video capabilities. Videotaping during practice is strictly prohibited.

How can my child(ren) participate in the Gatorade Junior Training Camp? 

The Gatorade Junior Training Camp is open to members of the Chiefs Flag program who have been preselected and is not open to walk-up participants.  For more information about the Chiefs Flag program, including how to find a league, please visit ChiefsFlag.com.

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